How Do I Find My Purchase on my billing Statement?
You can find us next to the purchase amount under the name “Jewellery Website / MYKA”.
My Promotional Code Doesn’t Work. What Should I Do?
Why am I unable to use more than 1 promotional coupon code?
Please note that only 1 promotional coupon / code / voucher can be used per purchase.
What should I do if I receive a ‘Payment didn’t go through’ message?
If you receive a message that your payment did not go through, please check your billing information and make sure it is accurate.
If all details are correct, please try to pay via PayPal. You don’t have to be a registered member of PayPal to use their services.
You can also use a different credit card or trying again a few hours later to proceed with the payment process.